Virtual Coworker | Full time

Sales and Customer Service Assistant for Virtual Coworker (Home Based Full Time)

NSW, Australia | Posted on 02/25/2025

Job Information

  • Date Opened 02/25/2025
  • Job Category Virtual Assistant
  • Work Schedule 8:00 am - 5:00 pm Philippines Standard Time
  • Hours Per Day Full Time - 8 Hours per day
  • City NSW
  • State/Province Sydney
  • Country Australia
  • Zip/Postal Code 2000
  • Client Location Australia
  • Work Location Home Based - Philippines
  • Job Type Full time
  • Industry Consulting

Client Information

Virtual Coworker is a global virtual recruitment agency that provides top-tier Virtual Assistants to SME businesses. We are committed to fostering a collaborative and productive work environment, and we are looking for a strong Sales and Customer Service Assistant to support our Australia Account Manager.

Job Description

  • Client Check-ins: Regularly check in with clients to ensure their needs are met and address any concerns.
  • Lead Generation: Take initiative and create sales leads and pipeline
  • Customer Service: Handle customer service questions confidently and professionally, primarily over the phone.
  • Client Calls: Take client calls when the Account Manager is out of the office.
  • Communication: Manage texting, emailing, and follow-up communications.
  • Live Chat Assistance: Assist with the live chat feature to answer customer questions in real-time.
  • Administrative Support: Assist with other administrative activities such as maintaining Google Sheet trackers and creating presentations and spreadsheets.
  • Other Duties: Perform additional tasks as needed to support the Account Manager in their daily activities


Must Haves

Philippines based applicants only. We do not accept applications outside of the Philippines for this position

• Proven experience as an Sales Assistant or similar
• Experience in B2B Lead Generation and Outreach
• Strong organizational and multitasking skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite and Google Workspace.
• Ability to work independently and as part of a team.
• Strong problem-solving abilities and attention to detail.

Home Office Requirements

Please only apply for this role if you have the following home office requirements: 
• Perfectly working headset and webcam 
• Stable internet connection of at least 25 MBPS
• Up to date computer system with a minimum of Windows 8 or Mac OS X 
• Quiet room with no distractions or background noises 
• A backup plan if the power goes out or if your internet connection becomes unstable during your shift
Only applicants meeting the strict criteria above will be contacted.

Connect With Us

https://virtualcoworker.com/
https://virtualcoworker.com/our-culture/
https://www.facebook.com/virtualcoworker/
https://www.linkedin.com/company/virtual-coworker